Return policy and instructions
We know sometimes things just don't work out, but that's why we are here! We are happy to accept returns, and will issue store credit for the amount of the item(s). Please review our full return policy below.
- Returns are for store credit only! Online order refunds will be issued in the form of a gift card sent via email.
- Black Friday SUPER DEALS and WEB DEALS are final sale.
- All returns/exchanges must be done within 15 days from original order date.
- Items must be unwashed, unworn, and with tags still attached. If items appear worn, have makeup or other stains, your return WILL NOT be accepted and will be returned to you at your expense.
- All bralettes, bras, leggings, shoes, graphic tees, accessories, beanies, gift and jewelry items are not eligible for return or exchange. These are final sale items.
- Final sale items and items discounted 30% or higher cannot be returned.
- Damages must be reported within 3 days of receiving merchandise. Please contact us at email@example.com for assistance.
- Seasonal Purchases: Orders placed on and after 11/23/2018 must be returned by 12/31/18 for store credit.
Shipping back your order:
Though we do provide free shipping often, we do not provide free return shipping on any purchase. The return shipping will be at your cost. We ask that you utilize the mailer bag or box that was sent to you.
- Please fill out the return form above and send it with your returned order.
- All returns will be processed within 1-5 business days after receipt. You will receive an email confirmation with your store credit (gift card) once we have processed it.
- Ship to 5555 Whittlesey Blvd, Suite 1720 Columbus, GA 31909
Orders are packed and shipped five days a week. Orders placed on the weekend will be shipped the following business day. Most orders are shipped 24-48 hours from the order date. Once you place an order, you will receive an e-mail confirmation, in addition, a shipping confirmation email will be sent once your order has been shipped. This shipping confirmation email will include the tracking number for your package.
***Free Standard Shipping on orders over $50 before tax.***
Standard Shipping | $3.99
- Standard delivery usually arrives within 3-6 business days from the shipped date, excluding holidays. Please allow 1-2 business days processing time.
- Standard delivery to Alaska, Hawaii and P.O. Boxes usually arrives 5-12 business day from the shipped date, excluding holidays.
- Standard delivery to APO/FPO addresses usually arrives within 18 business days from the shipped date, excluding holidays.
Priority Shipping | $12.00
- Priority shipping orders placed Monday thru Friday, excluding holidays, before 12:00 PM EST will usually arrive within 2-3 business days from the shipped date.
- Please allow 24-48 hours processing time.
- Priority shipping is not available to Alaska, Hawaii or U.S. Territories.
Need it faster? Contact our Customer Service team for a quote on Express or Overnight Shipping.
The Blushing Brunette Boutique is not responsible for:
- Delays with UPS or USPS.
- Products that are lost or damaged in the mail. (The US Postal Service or UPS will be responsible once we ship the packages).
- Products marked delivered by the Post Office. You will need to contact your local Post Office to obtain information regarding your package.
Select the location you would like to pick up your order at checkout. Then be on the lookout for an email telling you that your order is ready for pickup! We have most orders ready the same day but that isn't always the case. It may take 24-48 hours to prepare or move your order.
5555 Whittlesey Blvd. Suite 1720 Columbus, GA 31909
1823 Stadium Drive Phenix City, AL 36867
Don't hesitate to give us a call or send us an email if you need help or have any questions! Thank you again for being a part of The Blushing Brunette Boutique!